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MyCyberFriend and MCFIII are committed to complying fully with the Children's Online Privacy Protection Act of 1998. Our information collection practices are described below. We urge children to check with their parents or their legal guardian before entering information on any website or program and we urge parents or guardian to discuss with their children restrictions regarding the online release of personal information to anyone they don't know.

MyCyberFriend only uses cybernetic (computer software) friends to talk with your child through its’ Internet application program. There is never any direct human interaction with your child while they are utilizing the chat function of MyCyberFriend. Our intention is that all chat between your child and their MyCyberFriend characters will be age appropriate and fun. Free Kids software.

SafeSurf Labelled with ICRA childsafe.com WiredKids Approved Safe Site Seal

We are proud that our free kid chat is a child safe product. It has been certified to be child safe by these and other Internet organizations that monitor and revue kid safe sites.

What information is Collected?
 


A
t MCFIII, it is our policy to create website content and Internet application programs that require minimum collection of information from our visitors. Generally, MCFIII limits our collection of information from children to what is known as non-personally identifiable information (e.g. screen name, first name, birthday, gender, city state, zip code and country of residence). This information is collected so children can participate in activities (e.g. chat, post messages, play online games) without giving unnecessary personal information. From time to time, however, we may request limited personally identifiable information (e.g. child’s email address and/or email address of parent or third party), as explained below, in order to conduct certain online activities (e.g. electronic postcards, newsletters). MCFIII does not condition a child’s participation in any of our online activities on the disclosure of more information than is reasonably necessary to participate in the activity. As explained below, we also collect from parents or legal guardian additional types of information (e.g., credit card and billing information) when they purchase products and offerings at our site.

Electronic Newsletter Subscription
MCFIII offers children the opportunity to sign up to receive the MCFIII newsletter or letters from MyCyberFriend characters by email. When a child asks to receive our email letters, the child is asked to provide his or her first name, email address and the email address of his or her parent. Within two business days of receiving this information, we send the child's parent a notification email informing him or her of the child's request to receive by email the MCFIII newsletter on an ongoing basis and give the parent the option to have his or her child's information be removed from our MCFIII newsletter database. At any time after receiving this notification email, the child's parent has the opportunity to exercise the option to request that we stop sending the child the MCFIII letters and have the child's information removed from our MCFIII letters address list by following the "unsubscribe" instructions found in either their initial notification email or at the end of any of the MCFIIl newsletter emails. In addition, parents or legal guardian may at any time review any identifiable information collected about their child (see below, Parental Access).
All information collected for MCFIII letters is used only to send the child the electronic letters and may be transferred, disclosed, or shared with third parties who may be engaged by us specifically to handle the preparation and delivery of the electronic newsletter and perform other related technical and processing functions. These third parties may not use it for other purposes and have agreed to maintain the confidentiality of such information.

Electronic Postcards and Email Messages
MCFIII may provide children the opportunity to send electronic postcards featuring MCFIII characters or original artwork to family or friends. Also, MCFIII features information about products that children are interested in and from time to time may send, on behalf of children who request it, email messages to family and/or friends to let family and/or friends share their interest. We may ask for a first name, but we do not require children to submit personally identifiable information about themselves in order to send an electronic postcard or for MCFIII to send email messages to family or friends. We do, however, ask children to submit the email address of the recipient of such electronic postcards or email messages.


MCFIII may also provide the opportunity to send e-mail to us. We may ask for first names, but we request no personally identifiable information except an e-mail address, which we use solely for the purpose of responding to messages and/or requests.


All information collected for electronic postcards and email messages is used only to send the requested electronic postcard or email message and to respond to email questions and/or requests and is deleted from our system once the electronic postcard, email message or email response is sent.


"MCFIII Store "/Ordering from the Site and Opening An Account
When customers make purchases on MCFIII (e.g. t-shirts with character pictures"), we require them to provide us with their full name, billing and/or shipping addresses, email address, and credit card number/expiration date. We also provide our customers the opportunity to send to family and friends gift items purchased by the customer and will send, on behalf of customers who request it, emails to family or friends notifying them that someone has sent them a gift. To do this, we ask customers to provide us with their family member or friend's first name and email address. We only use this information to send the gift recipient the item(s) the customer has requested their family or friend receive. During the checkout process, we also provide customers the opportunity to receive newsletters, sales and promotions from MCFIII. To be removed from the contact list at any time, customers can elect to unsubscribe in the next email they receive from MCFIII. If customers do not complete the order process (e.g., fail to enter a valid credit card number/expiration date or fail to complete a purchase transaction) the information customers submitted during the order process will not be captured by our systems. Once customers have successfully entered a valid credit card number/expiration date and completed the order process, an account will be created and maintained for customers. We use this information to process the customer's order and to send order confirmations via email but we do not sell, transfer or share the information with third parties except, the information is transferred, disclosed and shared with our third party agent who uses the information solely to handle and manage fulfillment and customer service, but can not use it for other purposes and has agreed to maintain the confidentiality of such information.


Customer Service
In addition to being able to call our customer service department, MCFIII Store customers may also email us their questions. Other than a parental email address, we do not request that users submit any personal information online for customer service inquiries. We may however ask for additional non-personal information to better help us respond to customer service questions. We use the parental or guardian email address to communicate directly with parents or legal guardian about technology-related questions, and provide them with answers that they and their child may find helpful. We do not sell, transfer or share the parental email address with third parties, with the exception that the information is transferred, disclosed and shared with our third party agent who uses the information solely to handle and manage customer service, but cannot use it for other purposes and has agreed to maintain the confidentiality of such information. Once our third party agent or we have had a chance to provide email responses to customer service email questions, the parental email address is deleted from our system.


Use of Information
MCFIII uses or may use personally identifiable information that children provide for such purposes as sending requested electronic postcards and email messages on their behalf, and conducting contests or sweepstakes, and responding to their questions regarding our products and services. MCFIII currently does not disclose to third parties personally identifiable information that children provide, except from time to time, we may transfer, disclose or share such information with third parties who may be engaged by us specifically to handle and deliver certain online activities (e.g. conducting contests and sweepstakes). Such third parties have access to personal information needed to perform their functions, but may not use it for other purposes. Additionally, in the event that all or substantially all of the assets relating to MCFIII are transferred or sold to another entity, personally identifiable information submitted to us may be transferred to the acquiring entity. Finally, we may also disclose personally identifiable information to third parties in order to comply with law or requests by law enforcement agencies, to enforce our Terms and Conditions or to protect the rights, property or safety of our Internet application program, users of our Internet application program and others.


Information Received from the MyCyberFriend Shop
The website for the MCFIII Shop, which is hosted and operated by a third party and is independent and separate from MCFIII, collects personal information about its users and shares and transfers such information with us. We use the personal information we receive internally within MCFIII but we do not sell, transfer or share the information with third parties except from time to time, we may transfer, disclose or share such information with third parties who may be engaged by us specifically to handle and manage certain functions (e.g. fulfilling contests and sweepstakes conducted on the Shop to which we are sponsors). Such third parties have access to personal information needed to perform their functions, but may not use it for other purposes and have agreed to maintain the confidentiality of any information they receive from us. Additionally, in the event that all or substantially all of the assets relating to MCFIII are transferred or sold to another entity, personal information we received from the Shop may be transferred to the acquiring entity. Finally, we may also disclose personal information about Shop users to third parties in order to comply with law or requests by law enforcement agencies, to enforce the Shop's Terms and Conditions or to protect the rights, property or safety of the Shop's users and others.


In addition, we may use the personal information received from the Shop to contact those Shop users who have "opted in" to have MCFIII contact them directly about such things as sales and special offers.

Cookies and Log Data
Cookies are information files that your web browser places on the hard drive of your computer when you visit a website. Cookies cannot damage user files, nor can they read information from a user's hard drive. Cookies allow websites to "remember" users activities on a website as well as users visits to a site. At MCFIII, cookies may be used to determine the number of unique visitors to our website over a given period and to remember user screen names so that the need for multiple log ins is eliminated. We do not store any personal information into cookies nor do we link or combine information collected through cookies to any personal information that children submit online when participating in our activities. You can, of course, disable cookies on your computer by indicating this in the preferences or options menus in your browser.


A third party ad service provider delivers the ads appearing on MCFIII to you. In the course of serving ads, the ad service provider may place or recognize their own unique cookie on your browser, and may use non-personally identifiable information about your visit to MCFIII, such as the number of times that you have viewed an ad. For more information about the third party ad service provider and how to "opt out" of the ad-serving cookie, please click here.


Log data collected on web servers both within MCFIII's control and under the control of MCFIII's third party ad service provider, who is required to maintain such data on a confidential basis, supplies MCFIII with aggregate information about the number of visits to different pages on our site. MCFIII uses such aggregate information to improve access to our content based on our visitors' browsers and operating system types to make our content available to as many children as possible.


Parental Access
At MCFIII, our goal is to help parents or legal guardian ensure that their children have a safe and fun online experience. That's why we've set up a system by which parents can print out and mail or fax us a signed form that allows them to review any identifiable information collected about their child, have this information deleted, and/or request that there be no further collection or use of their child's information. You can link to the form from here. MCFIII takes steps to verify the identity of anyone requesting information about a child and to ensure that the person is in fact the child’s parent or legal guardian.


Security
MCFIII has taken steps to ensure that personally identifiable information collected in the future is secure, including limiting the number of people who have physical access to our database servers as well as electronic security systems and password protections which guard against unauthorized access.
MCFIII provides a "bumper page" when linking from MCFIII to an advertiser's site, which lets children know they are going to an advertiser's site and reminds them not to give out information online without getting permission from their parents or legal guardian.

MCFIII provides links to other websites that may have their own information collection practices. MCFIII provides internal "bumper pages" that inform children that they have linked to another site and instructs them not to give out information online before checking with their parents or legal guardian. These other websites are governed by their own privacy policies or information collection practices, which may be substantially different from ours. We encourage visitors to other websites to review the privacy policies and information collection practices of those websites.

 
Questions or concerns about this privacy policy?
   


Questions/Concerns?

If you have any questions, comments or concerns regarding MCFIII's privacy policy and/or practices, please email us at:
privacy@MyCyberFriend.com

MCFIII Inc
365 Boston Post Road, #131
Sudbury, MA 01776

The MCFIII internet application program is intended for domestic viewers and is consequently directed towards residents of the United States and Canada .
This privacy policy was last updated on Jan 05 , 2004.